Privacy Policy



Privacy Policy

Last Updated: May 12, 2026

Wilds, LLC d/b/a Outpost (“Outpost”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your information. This Privacy Policy explains how we collect, use, and protect information when you use our website, Shopify applications, products, and services.

By using our website or services, you agree to the terms of this Privacy Policy.


Information We Collect


We may collect the following types of information:

Information You Provide

When you contact us, create an account, install our Shopify app, request a demo, or otherwise interact with Outpost, we may collect information including:
- Name
- Email address
- Company or store name
- Phone number
- Shopify store information
- Messages or support requests


Automatically Collected Information

We may automatically collect certain technical information, including:
- IP address
- Browser type
- Device information
- Usage and interaction data
- Cookies and analytics data

We may use tools such as Google Analytics or similar technologies to understand how users interact with our website and services.

How We Use Information

We use collected information to:
- Provide and improve our services
- Support Shopify merchants using Outpost
- Respond to questions and support requests
- Communicate product updates or important notices
- Analyze product usage and performance
- Protect against fraud, abuse, or security issues
- Comply with legal obligations


Shopify Data

If you install an Outpost Shopify application, we may access certain Shopify store data necessary to provide our services. This may include:
- Product information
- Store settings
- Customer interaction data
- Order-related information

We only use this information to operate and improve the Outpost platform.


Sharing Information

We do not sell your personal information.

We may share information with trusted third-party providers that help us operate our services, including:

- Cloud hosting providers
- Analytics providers
- Customer support tools
- Payment processors


We may also disclose information if required by law or to protect our rights, users, or platform security.


Data Security

We take reasonable measures to protect your information using industry-standard security practices. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.


Data Retention

We retain information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.


Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

- Access your information
- Correct inaccurate information
- Request deletion of your information
- Opt out of marketing communications

To make a request, please contact us at:dylan@withoutpost.com


Cookies

We may use cookies and similar technologies to improve user experience, analyze traffic, and support platform functionality. You can modify your browser settings to disable cookies if desired.

Third-Party Services

Our website or products may contain links or integrations with third-party services, including Shopify. We are not responsible for the privacy practices of third-party services.

Children’s Privacy

Outpost services are not intended for individuals under 18 years old, and we do not knowingly collect personal information from children. 

Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.

Contact Us
If you have questions about this Privacy Policy, please contact:Wilds, LLC d/b/a Outpost
Email: dylan@withoutpost.com

how it works

Smart AI, Human Touch: The Perfect Sales Duo

Intelligent AI sales agent

Outpost’s AI-powered sales agent engages customers in real-time, answering questions, offering product recommendations, and guiding them through the shopping process. It works 24/7, ensuring your store is always ready to assist customers and drive conversions.

Human-powered capabilities

Outpost goes beyond AI by allowing your team to engage directly with customers through live chat, video, or audio calls. Whether your customers need personalized assistance or have complex questions, your team can step in at any time to offer real-time, human interaction.

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